New patients
Finding a new dentist is an important decision. Here's what to expect, what to bring, and how insurance and payment work.
Your first visit
Adults, 18 and older
Your first visit includes a full exam, any needed x-rays, and a conversation about your treatment plan. Cleanings usually happen at a separate visit.
What to bring
- Your up-to-date dental and medical insurance cards. We'll copy both for your file.
- Arrive 15 minutes early to complete paperwork, or 5 minutes early if you've already filled out your forms online.
- Want to go over your insurance policy with us? Arrive 20 minutes early.
Patient forms
Already scheduled and haven't received your forms? Email us and we'll send a secure link within 24 business hours. You can also ask for a health history form if something major has changed since your last visit.
Email info@madisonfamilydental.comInsurance
As a service to you, we file dental insurance for most dental plans. Your payment or co-pay is due at the time of service. We are in-network providers for:
- Ameritas
- Cigna (DPPO/PPO)
- Delta Dental (PPO and Premier)
- Delta Dental Medicare Advantage
- Humana
- Momentum Insurance Plans (Unity)
We do not accept Medicaid or Medicare. No insurance? See our membership program.
Paying
| How you pay | Good to know |
|---|---|
| Cash or check | No surcharge. If you don't have dental insurance, a 5% discount applies when you pay at the time of service. |
| Debit card | No surcharge. |
| Credit card | A 3% surcharge applies to help cover processing fees. |
Insurance questions
Ready to come in?
Call the office closer to you, or send a request.